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You will learn through a combination of case studies and lectures how to develop your own OAS (Objective, Advantage, Scope) strategy statement and link it to a customized strategy map and balanced scorecard that you will create for your organization. You will learn how to use the Job Design Optimization Tool (JDOT) to optimize accountability and authority.

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What You'll Learn

Through this corporate performance management program you will explore how leading organizations are optimizing strategy execution by leveraging performance measurement and management control systems. A rich learning experience that includes case studies, group discussions, and faculty presentations. You will broaden your repertoire of techniques for generating growth, driving employee productivity and performance, and creating sustainable value for shareholders, customers, employees, and communities.

This program also presents the opportunity to apply your learning through interactive exercises. For example, you will apply the case studies and lectures to develop your own OAS (Objective, Advantage, Scope) strategy statement and link it to a customized strategy map and balanced scorecard that you will create for your organization. You will learn how to use the Job Design Optimization Tool (JDOT) to optimize accountability and authority.

We advise participants to spend at least 9-12 hours on self-paced case preparation prior to attending the program. Case materials will be made available approximately 10 days prior to program start.

Key Topics

Balanced scorecard (BSC) strategy maps

Defining and measuring your differentiated value proposition for targeted customer segments
Understanding the principles behind a strategy-focused organization
Designing a measurable cause-and-effect framework for articulating value-creating strategies
Creating a blueprint to align people, processes, and information technology for superior performance

Organizational design

Developing job designs and accountability systems that drive motivation and encourage entrepreneurship
Allocating resources and evolving systems to respond to changing customer needs and behavior
Cultivating creative tension to promote innovation and best practices
Fostering a corporate culture that emphasizes collective success

Managing in contemporary times

Leveraging data analytics and machine learning for new growth opportunities
Strengthening employee engagement in the work-anywhere era
Developing capabilities for rigorous and relevant ESG strategies

Accountability systems for effective business management

Managing the tensions among profit, growth, and control
Using an action-oriented road map to develop crucial control system tools
Integrating new performance measurement and control techniques to master competitive challenges

Motivating and aligning intangible assets to strategy

Linking your organization's brand, trademarks, intellectual property, and other intangible assets to sustain competitive advantage
Measuring these assets and their contributions to successful strategy execution
Aligning internal capabilities, processes, and actions with strategy to optimize customer value creation