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Conflict and Negotiation for Government Executives



Conflict in any workplace is unavoidable, and it's critical that you have an arsenal of management strategies at the ready to resolve disputes and reach agreements quickly and effectively. This course offers personalized approaches and tools to help you face discord with a positive and constructive approach.

Before the course, you and your colleagues will complete assessments that will be used to help you examine the impact of your behavior during conflict situations in the workplace.

Exercises, small group discussion and personal reflection will be used to enhance your self-awareness as you identify your preferred conflict style. The course will culminate in an exercise that allows you to study your own work experiences and determine effective alternative approaches to constructively handling conflicts in a leadership context.

Small Running Title

  • Conflict Management

  • Creativity/Innovation

  • Influencing/Negotiating

  • Leveraging Diversity

  • Team Building

Small Running Title

3 days



How You Will Benefit

  • Assess your behavior in conflict situations and explore how it impacts others

  • Understand your styles of handling conflicts and learn how those styles can help or hinder your ability to lead effectively

  • Develop useful personalized strategies for engaging in constructive conflicts

  • Use real-life situations of conflict situations and how it impacts others

  • Use assessments to develop useful personalized strategies for engaging in constructive conflicts

Who Should Attend

SES members, GS-14s/15s and their equivalents in local, state and international governments

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