top of page

Program for NGOs


Program Format

The program will take place over six half days: Thursday, March 21 from 9:00 AM to 12:30 PM Eastern Time (ET), and Monday, March 25 through Friday, March 29 from 8:00 AM to 1:00 PM ET daily. Live online classes will run from 9:00 AM to 12:30 PM ET. Participants will spend one hour with their discussion groups in the mornings before classes on Monday, March 25 through Friday, March 29 from 8:00 to 9:00 AM ET. Select days will also feature open conversations with faculty. The program sessions take place via the Zoom platform. Please note that there are no live program sessions scheduled from Friday, March 22 through Sunday, March 24.


What You'll Learn

This program helps nonprofit executives like you to think conceptually about organizational performance measurement. Through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions, you'll examine the rationale behind performance measurement and gain valuable insight into its critical aspects.


Collaborative learning is an integral part of the experience. To maximize the benefit for everyone, you are expected to attend every session, complete all assignments, and contribute effectively in the class and in small groups. Participants should expect to spend at least 9-12 hours on self-paced case preparation prior to attending the program. Case materials will be made available approximately two weeks prior to program start.

Key Topics

Aligning mission and organizational performance management
  • Linking organizational performance, mission, and impact

  • Recognizing what is being measured and what is being delivered

  • Developing a theory of change and logic model

Challenges and obstacles to managing organizational performance
  • Building a performance-based culture

  • Developing capacity within the organization

  • Implementing a performance management strategy

Innovation through measurement
  • Designing experiments to develop new interventions and improve existing programs

  • Fostering a learning mindset within the organization

Collaborating with partners
  • Using data to communicate social and environmental outcomes to key stakeholders

  • Dealing with the forces that shape the nonprofit environment

Sustainable performance management systems
  • Understanding and overcoming implementation challenges

  • Institutionalizing continuous improvement in your organization

  • Assessing communication issues

bottom of page